Privacy Policy

We at L444 Casino respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our services.

Data We Collect

We collect information you provide directly: name, email, phone number, payment information (bKash number, Nagad, bank details), National Identity Card or passport for KYC verification, IP address, device information, and gameplay history.

How We Use Your Data

We use your data to: process deposits and withdrawals, verify your identity (KYC), send promotional communications (with your consent), comply with regulatory requirements, prevent fraud and money laundering, and improve our platform.

Payment Data

Your bKash, Nagad, and Rocket transaction data is processed through secure payment infrastructure. We do not store your full mobile banking credentials. Payment processing uses 128-bit SSL encryption.

Data Sharing

We do not sell your personal data. We share data only with: payment processors (bKash, Nagad payment systems), KYC verification services, regulatory authorities when legally required, and fraud prevention services.

Cookies

We use cookies to maintain your session, remember your preferences, and track affiliate link attribution. You can manage cookie settings in your browser, though some features may not function without cookies enabled.

Data Retention

We retain account data for the duration of your account and up to 7 years after closure for legal and regulatory compliance purposes.

Your Rights

You have the right to: access your personal data, correct inaccurate information, request deletion (subject to legal obligations), withdraw consent for marketing communications, and request a copy of your data.

Contact Us

For privacy-related requests, contact our Data Protection Officer via the live chat on our website or email. We respond to data requests within 30 days.

Responsible Gaming Resources

We are committed to player protection. If you or someone you know needs support with gambling-related issues, free confidential resources are available: BeGambleAware provides free 24/7 support and self-exclusion tools. Gambling Therapy offers multilingual online support including resources relevant to South Asian players. We encourage responsible gaming across all our operations.